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Privacy Policy

Last Updated: 27 March 2026

At Comfort Cloud, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, and phone number when you complete our contact form.
• Usage Data: Browser type, IP address, pages visited, and time spent on our site (collected automatically).
• Communications: Any messages or enquiries you send via our contact form or email.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support.
• Improve and optimise our website experience.
• Send transactional communications related to your enquiry.
• Comply with applicable legal obligations.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website, provided they agree to keep your information confidential.

4. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings. Note that disabling cookies may affect some functionality of the site.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Under South African law (POPIA) and applicable data protection legislation, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to the processing of your personal information.

To exercise these rights, please contact us at sales@comfortcloud.co.za.

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 sales@comfortcloud.co.za